FAQ
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Q: What forms of payment do you accept?
A: Personal check, money order, or credit card via PayPal (no account necessary).
Q: Can you create albums from film negatives?
A: Yes! Additional scanning fees apply, please inquire.
Q: Do you only work with professional images?
We work from images from any source as long as they are high enough resolution to be printable.
Q: Can I make changes to my album design?
You can make up to 3 changes to your design. Additional changes will incur a fee. Most clients are very happy with their design and make no changes.
Q: Do you want me to send all of the images we have or just the "must-have" ones?
We prefer to have all images from your event in case the page layout calls for an additional image or two. We do not charge for additional images that are not on your list.
Q: Can you convert my images to black and white or sepia?
There is no charge for image conversion. You can request specific images to appear in color, black and white or sepia, or leave it up to our creativity to decide.
Q: What is included in basic retouching?
We will clean up any dust spots that might appear on the image as well as remove blemishes and shiny spots from faces. More advanced retouching such as eye-glass glare is extra and done by request.
Q: How many images should I include in my album?
A: We recommend at least 50 images for your album. This gives us the ability to be the most creative with your images. However, there is no minimum.
Q: Do you only offer one kind of album?
A: We have chosen this album because of its superior quality and we feel most people will find it to be more than satisfactory. However if you are looking for something very specific please contact us and we can probably accomodate you.
Q: Can you include text in my album design?
A: Of course. Just let us know beforehand what text you want arranged within the album pages - whether it be a poem, part of your vows, the name of your first dance song or anything else sentimental.
Q: Do you design albums for professional photographers?
A: Yes, we can also create album designs for professional photographers. Please contact us for pricing.
Q: What is a page?
A: A page is a single side, like a numbered page in a novel. A 50 page album would have 24 panoramic spreads plus a first and ending page.
Q: How long have you been designing albums?
We have been designing albums since the flushmount concept was introduced over 5 years ago.
Q: What forms of payment do you accept?
A: Personal check, money order, or credit card via PayPal (no account necessary).
Q: Can you create albums from film negatives?
A: Yes! Additional scanning fees apply, please inquire.
Q: Do you only work with professional images?
We work from images from any source as long as they are high enough resolution to be printable.
Q: Can I make changes to my album design?
You can make up to 3 changes to your design. Additional changes will incur a fee. Most clients are very happy with their design and make no changes.
Q: Do you want me to send all of the images we have or just the "must-have" ones?
We prefer to have all images from your event in case the page layout calls for an additional image or two. We do not charge for additional images that are not on your list.
Q: Can you convert my images to black and white or sepia?
There is no charge for image conversion. You can request specific images to appear in color, black and white or sepia, or leave it up to our creativity to decide.
Q: What is included in basic retouching?
We will clean up any dust spots that might appear on the image as well as remove blemishes and shiny spots from faces. More advanced retouching such as eye-glass glare is extra and done by request.
Q: How many images should I include in my album?
A: We recommend at least 50 images for your album. This gives us the ability to be the most creative with your images. However, there is no minimum.
Q: Do you only offer one kind of album?
A: We have chosen this album because of its superior quality and we feel most people will find it to be more than satisfactory. However if you are looking for something very specific please contact us and we can probably accomodate you.
Q: Can you include text in my album design?
A: Of course. Just let us know beforehand what text you want arranged within the album pages - whether it be a poem, part of your vows, the name of your first dance song or anything else sentimental.
Q: Do you design albums for professional photographers?
A: Yes, we can also create album designs for professional photographers. Please contact us for pricing.
Q: What is a page?
A: A page is a single side, like a numbered page in a novel. A 50 page album would have 24 panoramic spreads plus a first and ending page.
Q: How long have you been designing albums?
We have been designing albums since the flushmount concept was introduced over 5 years ago.
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